Independent Contact Center Consultants: Bridging Strategy, Technology and Operations Since 2004

Posts Categorized: Planning

Take Charge of Your Technology Destiny

As consultants, we often hear clients complain about their technology. But when probed for suggestions to improve their circumstances, they’ll say, “We don’t know what we don’t know!” This post and the associated full-length article explore practical ways that you can close the knowledge gap and take responsibility for getting more from your technology. FIRST:… Read More »