This list serves as a trigger for defining the contents of a Statement of Work (SOW) for professional services. While some of the information may be covered in a Request For Proposal (RFP), it’s a good idea to repeat it in the SOW or, at a minimum, include the RFP by reference.
- Scope of the effort
- Overall Approach
- Milestones, Acceptance Criteria
- Mechanism for scope change
- Terms & Conditions
If you want a strong working relationship with your vendor, take the time to work through a formal SOW before you launch a project.