
	Independent Contact Center Consultants: Bridging Strategy, Technology and Operations


	Lori is not only a subject matter expert but a good trainer. The course does not attempt to overload you, yet is very robust and enlightening. I learned a myriad of things I can apply immediately.

Resource and Vendor Lists

CCT Resource List
This is a list of a variety of associations, websites, blogs, publications, conferences, and other resources covering call centers.
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CCT Vendor List
This is an organized list of key technology and service vendors in the call center space. Use this as a starting point in your search for new solutions.
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Events

Strategic Contact offers training on contact center technology. Contact us for details.




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